Sometimes, when a user tries to upgrade Windows, the “screen resolution not upgrading” error occurs and re-installing Windows does not help.
Our recommendation is to contact Microsoft and report this issue. Meanwhile, a user can perform the following methods to begin troubleshooting:
Try restarting your PC in Safe Mode with Networking.
Try performing a clean boot with a minimum set of drivers. This may eliminate the issue.
Try the System File Checker tool to repair missing and corrupt files.
RELATED TAGS
View all Courses