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How to fix error:crash_report_database_win.cc(469)]

Educative Answers Team

Error

error:crash_report_database_win.cc(469)] failed to stat report is most commonly the result of issues with Google Chrome and is mostly reported on Windows computers. It appears in a file called debug.log.

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Fix

While the exact cause of the error may vary from user to user, the easiest way to fix it is to completely remove all traces of Google Chrome from the computer system and re-install it.

To completely delete Chrome from the computer:

  1. Sync and backup your bookmarks and other browser data if you wish to keep it.
  2. Run Chrome Cleanup Tool to remove any errors.
  3. Uninstall Google Chrome using the uninstaller.
  4. Delete the C:\Program Files\Google\Chrome and C:\Users\<YourUserName>\AppData\Local\Google\Chrome folders.
  5. Open the Registry Editor by pressing the Windows Key and R.
  6. Locate and delete HKEY_CURRENT_USER\Software\Google and HKEY_LOCAL_MACHINE\SOFTWARE\Google by right-clicking and pressing delete.
  7. Restart the computer.
  8. Re-install Google Chrome.
  9. Restart the computer again.

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