Predicting Customer Behavior with Sentiment Analysis

Learn about how customer behavior is predicted using sentiment analysis.

Now let’s see how we can use sentiment analysis to predict customer behavior with other transformer models.

This lesson will run a sentiment analysis task on several Hugging Face transformer models to see which ones produce the best results and which ones we simply like the best.

We will begin this by using a Hugging Face DistilBERT model.

Sentiment Analysis with DistilBERT

Let’s run a sentiment analysis task with DistilBERT and see how we can use the result to predict customer behavior.

We will first import the pipeline module from the transformers library:

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