Consequences
Understand the real-world impact of airline system outages through a case study that examines operational delays, staff challenges, passenger inconveniences, and the broader effects on airline reputation. Learn how these incidents unfold and the importance of effective recovery strategies to minimize disruptions.
We'll cover the following...
We'll cover the following...
The impact of outage
Three hours might not sound like much, especially when we compare that to some legendary outages, for example British Airways’ global outage from June 2017, which was blamed on a power supply failure. The impact to the airline lasted a lot longer than just three hours, though.