Customer Engagement & Business Productivity Services
Get introduced to various AWS Customer Engagement, Business Productivity, Desktop, AppStream and IoT services offered to you as an AWS customer.
Customer Engagement Services
Connect: It is a cloud-based contact center as a service. Think about it like having your own call center that is managed by AWS.
Simple Email Service: It is a SMTP-based email service. Think of this as a way to send all your transactional emails.
Business Productivity Services
Alexa for Business: Smart Alexa can be used for a whole lot of things. Alexa can be your very own executive assistant who could do a whole variety of skills that has been programmed.
You can use her to start your meetings, book your calendar, book meeting rooms, etc.
Chime: This service is similar to Zoom, BlueJeans, Google Hangout. This is a cloud-enabled audio/video conference application. The main selling point is that it works with low bandwidth. This is used at Amazon by its employees.
WorkDocs: Think about it as ...