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Building AI Features for a Hotel Booking App

PROJECT


Building AI Features for a Hotel Booking App

In this project, we'll add AI features to a Flask/Pydantic hotel booking backend using an LLM (Claude, Gemini, or GPT) to confirm bookings, route support tickets, analyze reviews, and power search, with database-backed results and automated emails.

Building AI Features for a Hotel Booking App

You will learn to:

Validate booking request, draft a confirmation via an LLM, persist it, and email a styled receipt over SMTP.

Set up a Gmail SMTP connection and build the email-sending logic for bookings and tickets.

Route and categorize guest support messages, then email a ticket confirmation back to the guest.

Turn a plain-language search query into structured preferences and ranked hotel results.

Turn a raw guest review into a sentiment score, flagged issues, and a drafted reply.

Validate LLM output with Pydantic schemas and persist it through Flask and SQLAlchemy.

Skills

Backend Development

API Integration

Generative AI

Web Development

Prerequisites

Basic understanding of API integration

Intermediate knowledge of Flask and Pydantic

Intermediate knowledge of Python

An LLM provider API key (Claude, Gemini, or OpenAI)

A Gmail account (for SMTP email delivery)

Technologies

Flask

OpenAI

Gemini logo

Gemini

Anthropic logo

Anthropic

backend development logo

Backend Development

Project Description

In this project, we'll build a full stack AI-powered hotel booking platform using Python, Flask, React, and large language models (LLMs). We'll implement four practical AI features: intelligent hotel search, guest review analysis, AI-powered support ticketing, and automated booking confirmations. To support these features, we'll build a provider-agnostic LLM integration that works with Gemini, OpenAI, or Claude through a single configuration and transforms natural language input into reliable, structured, and application-ready output.

We'll start by creating reusable LLM utility functions for generating conversational responses across multiple AI providers. We'll then implement structured JSON outputs with predefined schemas, enabling the application to reliably extract hotel preferences, analyze guest sentiment, identify review issues, categorize support requests, and process booking information. We'll use Pydantic for data validation and SQLAlchemy for database operations, connecting LLM-generated data with real backend workflows.

By the end of this project, we'll have hands-on experience building a full stack generative AI application, integrating multiple LLM providers, validating structured AI outputs, and using them to power real-world hotel search, review analysis, customer support, and booking automation workflows.

Project Tasks

1

Introduction

Task 0 : Get Started

Task 1: Set Up the Environment

Task 2: Understand the Database and Schemas

2

Implement Booking Confirmation

Task 3: Implement Booking Data Validation

Task 4 : Implement LLM Reply Draft and Storage

Task 5: Configure SMTP

Task 6: Implement Confirmation Email Delivery

3

Implement Guest Review Analysis

Task 7: Implement Review Analysis and Storage

4

Implement Hotel Search

Task 8: Implement Structured LLM Search Extraction

5

Implement Support Ticketing

Task 9: Implement Support Ticket Routing and Storage

Task 10: Implement Ticket Confirmation Email Delivery

6

Conclusion

Congratulations!

has successfully completed the Guided ProjectBuilding AI Features for a Hotel BookingApp

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