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Tell me a time when you escalated

Tell me a time when you escalated

Tell me a time when you escalated

Sample Answer

Nugget

  • There was a chain of escalation, which I had to do with a third-party vendor to get a critical problem solved.

Situation

  • I took over a program midway where we had a high dependency on 3rd party vendors (chipset manufacturers)
  • Resolving issues from chipset manufacturers generally take 2-3 months as some of these issues are very hard to reproduce and can be at the hardware level.
  • Since we had
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