Tell me a time when you escalated
Tell me a time when you escalated
Sample Answer
Nugget
- There was a chain of escalation, which I had to do with a third-party vendor to get a critical problem solved.
Situation
- I took over a program midway where we had a high dependency on 3rd party vendors (chipset manufacturers)
- Resolving issues from chipset manufacturers generally take 2-3 months as some of these issues are very hard to reproduce and can be at the hardware level.
- Since we had
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