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Privacy Basics: PII Minimization, Redaction, and Safe Logging

Explore essential privacy practices to protect sensitive data in AI workflows. Understand how to map data flows, minimize PII storage, implement redaction, and use safe logging techniques to maintain data security while supporting debugging and operational needs.

A support workflow run can look successful while still creating a long-lived privacy problem. A single log line like ticket_created payload=<full_customer_message> can capture a full email body that includes name, email, address, ...