Project Support and Maintenance

Overview

This lesson will review best practices for project maintenance and support. We'll study some modifications and changes required to achieve the project’s long-term sustainability.

Supporting a project

The team that builds a product should have a stake in supporting that product. This can be first line support in a small organization or even third line support in a larger one. This keeps the team focused on reliable code that can be monitored. Making a system easy to support may involve adding additional endpoints to allow a system to be tested. For example, if events only happen at certain times of the day, it can be hard to test a change without a long wait.