Connect the Dots

Understand various hierarchies of responsibilities and connections between different roles in an organization.

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Connections between roles

The connections between people exert influence in ways that are hard to gauge when we’re new to the team, and we won’t find a diagram of them on the human resources website of the organization. Consider these charts:

The top one shows the formal connections between people in a fictional engineering department, and the bottom shows some informal connections. Formally, Alice is the ...