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Data-Informed and Human-Driven

Explore how to use good product metrics that are comparative, memorable, and behavioral to inform decision making. Understand the balance between data-driven validation and human insights through qualitative and quantitative research. This lesson helps you apply metrics effectively to track progress and drive meaningful product actions.

Characteristics of a good metric

  • A good metric is comparative. You should be able to compare time periods, customer segments, or competitors.

  • A good metric is understandable. People should be able to remember it and ...