Introduction to Conversational AI
Explore the foundational concepts of conversational AI, focusing on designing chatbot NLU pipelines with spaCy and TensorFlow. Understand key components such as intent recognition, entity extraction, dialogue management, and how virtual assistants like Alexa and Siri operate.
We'll cover the following...
Now we will be designing a chatbot NLU pipeline with spaCy and TensorFlow. You'll learn the NLU techniques for extracting meaning from multiturn chatbot-user interactions. By learning and applying these techniques, you'll take a step into conversational AI development.
Before diving into the technical details, there's one fundamental question: what is a chatbot? Where can we find one? What exactly does conversational AI mean?
Conversational artificial intelligence (conversational AI) is a field of machine learning that aims to create technology that enables users to have text- or speech-based interactions with machines. Chatbots, virtual assistants, and voice assistants are typical conversational AI products.
A chatbot is a software application that is designed to make conversations with humans in chat applications. Chatbots are popular in a wide variety of commercial areas, including HR, marketing and sales, banking, and healthcare, as well as in personal, non-commercial areas, such as small talk. Many commercial companies, such as Sephora (Sephora owns two chatbots—a virtual make-up artist chatbot on the Facebook messenger platform and a customer service chatbot again on Facebook messenger), IKEA (IKEA have a customer service chatbot called Anna), AccuWeather, and many ...