Receiving Support Emails with Action Mailbox

Configuring Rails to receive emails requires three steps. We have to first set up Action Mailbox, set up Active Storage to hold the raw emails we receive, and implement a mailbox, which is like a controller that handles incoming emails.

Setting up action Mailbox

To set up Action Mailbox in our app, we’ll run a Rake task. This will create some configuration files, a base mailbox class we’ll inherit from, and some database tables that Rails will use to store information about incoming emails. Let’s run the Rake task:

bin/rails action_mailbox:install