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Mission 3: Conflicting A/B Test Results

Explore a five-step framework that empowers you to interpret conflicting A/B test results confidently. Learn to define success metrics, segment data for insight, weigh short-term versus long-term impacts, and make clear data-driven decisions. This lesson prepares you to communicate your reasoning clearly during interviews and real-world product management scenarios.

This lesson equips you with a systematic framework to confidently interpret and act on conflicting A/B test results. By clearly understanding key metrics, trade-offs, and potential pitfalls, you’ll be prepared to make thoughtful, data-driven decisions and effectively communicate your reasoning during interviews.

Why conflicting A/B results matter

In real-world product management, A/B tests rarely yield perfectly straightforward results. Conflicting outcomes, where one metric improves while another worsens, often arise and pose challenging decisions.

  • Should we prioritize short-term gains or long-term health?

  • Which metric truly reflects user value?

  • What consequences come from overlooking negative signals?

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