Summary: Managing a Program

In this chapter, we learned that scope is the set of requirements, and that impact is the group of people affected by the scope. We learned how to drive clarity at the program level by discerning the scope and impact of the requirements. We then discussed how to use the scope and impact to define boundaries around the requirements. The boundaries can make up both the boundaries of a project and the deliverables within that project. This brings shape to the program.