Beginner
126 Lessons
15h
Certificate of Completion
AI-POWERED
This course includes
This course includes
Course Overview
This course will guide you through managing APIs as products, building customer empathy, designing metrics for measuring success, and identifying KPIs to inform your product strategy. This course is divided into four parts. You’ll begin by learning about APIs as products and understanding how large the market is for API products. Next, you learn about product management concepts and how these apply to APIs. Then, you will learn about the primary customer of APIs—the developer. Next, you will be introduced...Show More
What You'll Learn
An understanding of key API metrics
The ability to utilize API metrics to grow your business
The ability to manage APIs as a product
The ability to build customer empathy for API products
In-depth knowledge of design metrics for measuring APIs from the perspective of infrastructure, product, and business
The ability to identify the right key performance indicators (KPIs) for API products to build a product strategy
Course Content
Introduction to the course
Part 1: The API Landscape
API as a Product
API Product Management
API Life Cycle and Maturity
Building and Managing API Products
10 Lessons
Growth for API Products
7 Lessons
Support Models for API Products
7 Lessons
Part 2: Understanding the Customers
1 Lesson
Walking in the Customer’s Shoes
6 Lessons
Customer Expectations and Goals
6 Lessons
Components of the API Experience
8 Lessons
Part 3: Deep Dive into Key Metrics for API Products
1 Lesson
Infrastructure Metrics
7 Lessons
API Product Metrics
10 Lessons
Business Metrics
8 Lessons
Part 4: Setting a Cohesive Analytics Strategy
1 Lesson
Drawing the Big Picture with Data
8 Lessons
Keeping Metrics Honest
6 Lessons
Counter Metrics to Avoid Blind Spots
6 Lessons
Decision-making with Data
7 Lessons
Conclusion
2 Lessons
How You'll Learn
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