Kanban Teams

The Kanban team

A Kanban team, as the name implies, is a group of professionals working together to deliver a product or service using the Kanban framework. Kanban is one of many choices of Agile frameworks, and teams are composed of individuals with a variety of skills, including development, testing, design, and others.

The Kanban team is responsible for continuously monitoring the flow of work and making adjustments to the process as needed. They may use metrics such as lead time and cycle time to track their progress and identify areas for improvement.

Kanban works in a continuous flow, where work is pulled from a backlog and moved through various stages of completion, with each stage representing a step closer to the finished product. Work is managed using a Kanban board, which visualizes the flow of work through the various stages of completion. The board typically includes columns that represent the various stages of completion, such as "To Do," "In Progress," and "Done," and cards that represent individual work items. Optimizing cycle time and continuous improvement are valued, and the team works together to improve the flow of work and eliminate bottlenecks. Kanban has just a single required role, that of the developer, with two optional roles:

• Service request manager (SRM)

• Service delivery manager (SDM)

So, what does the service request manager and service delivery manager do, and why are their roles optional?