Customer Reviews and Ratings
Explore how customer reviews and ratings influence local SEO rankings and attract potential customers. Learn practical ways to encourage reviews, respond effectively to feedback, and use platforms like Google My Business and third-party sites to enhance your business's online reputation and visibility.
Customers want to know what other customers think about our business. A survey by BrightLocal revealed that 77% of people always read reviews when looking for local businesses [65]. If several people can vouch for positive experiences with our business, potential customers will be more willing to choose our business over our competitors.
According to Google, ...