Additional Resources

  • Rozovsky, Julia. 2015. The five keys to a successful Google team. [Online] November 17, 2015. [Cited: November 25, 2018.]. This article describes the work on organizational culture at Google.

  • Westrum, Ron, 2005. “A Typology of Organisational Cultures.” Quality and Safety in Health Care, January 2005, pp. 22-27. This is Westrum’s definitive paper on his Three Cultures Model.

  • Forsgren, Nicole, et al. 2018. Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations. This book contains a discussion of Westrum’s organizational culture model applied to IT organizations.

  • Curtis, Bill, et al, 2009. People Capability Maturity Model (PCMM), Version 2.0, 2nd Ed. This document describes an approach to maturing Human Resources practices in technical organizations. The approach is logical, and the value seems apparent. The document can be difficult to read. I suggest starting with Figure 3.1 for context.

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