Summary

API teams enable impactful application development, while product managers deliver customer-aligned APIs.

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What did we learn?

What did we learn?

The API development team works together to build APIs that serve the customers; developers build applications using these APIs that serve the end customers. Even though the API development team is a few steps removed from the end customers, as we saw in the digital value chain, their work is crucial to enabling developers to build applications that impact millions of people across the world. Building APIs that lay the foundation for building innovative applications also unlocks innovation for developers across the globe.

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Introduction to the course

Part 1: The API Landscape

API as a Product

API Product Management

API Life Cycle and Maturity

Building and Managing API Products

Growth for API Products

Support Models for API Products

Part 2: Understanding the Customers

Walking in the Customer’s Shoes

Customer Expectations and Goals

Components of the API Experience

Part 3: Deep Dive into Key Metrics for API Products

Infrastructure Metrics

API Product Metrics

Business Metrics

Part 4: Setting a Cohesive Analytics Strategy

Drawing the Big Picture with Data

Keeping Metrics Honest

Counter Metrics to Avoid Blind Spots

Decision-making with Data

Conclusion

Summary

What did we learn?