API teams enable impactful application development, while product managers deliver customer-aligned APIs.

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What did we learn?

The API development team works together to build APIs that serve the customers; developers build applications using these APIs that serve the end customers. Even though the API development team is a few steps removed from the end customers, as we saw in the digital value chain, their work is crucial to enabling developers to build applications that impact millions of people across the world. Building APIs that lay the foundation for building innovative applications also unlocks innovation for developers across the globe.

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