It's Not About You
Explore how to communicate with your team by centering conversations on their perspectives rather than your own. Learn to respect individual preferences, maintain consistency in tone and medium, and build trust through authentic interactions as a software engineering manager.
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Communication happens between yourself and others. However, how you communicate as a manager should never be about you. It should be about them. When you’re writing that email or having a conversation, try to picture what you are delivering from the viewpoint of the person receiving it. Reread that email before you send it and pretend you’re reading it for the first time. Does it make sense? Is the tone right? Is it better placed as a face-to-face conversation?
Make your conversations two-way
Have you ever spoken to a senior staff member, only for that staff member to talk at you, rather than to you? Don’t be that person. Conversations should be transactiona ...
