Story Map of the Chapter
Explore effective techniques for managing information, including categorization and selective sharing. Understand how to navigate workplace politics ethically and confidently. This lesson helps you develop skills to handle delicate information scenarios and lead your team with informed decision-making.
We'll cover the following...
“Reports that say that something hasn’t happened are always interesting to me, because as we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say, we know there are some things we do not know. But there are also unknown unknowns—the ones we don’t know we don’t know.” - Donald Rumsfeld
Why should you read this? Managers have to collect, organize, share, and withhold information. Some information is harmless, but some can be used against people. This chapter will teach you the tools to succeed in the delicate world of information handling.
What will you learn? You will learn how to categorize information and treat it ...
...