Structure of the Course

Let’s discuss the structure of the course and what we will be covering in each chapter.

Part I: Getting oriented

The first part of the course includes the following chapters:

  • A New Adventure: Here you’ll be getting to grips with your new role and working out who your team is, what they do, and how they relate to the rest of the organization.
  • Manage Yourself: Then, you’re going to learn how to manage yourself first by getting your routine and habits in order.

Part II: Working with individuals

The second part of the course includes the following chapters:

  • Interfacing With Humans: We’ll look at the ways in which you will be interfacing with humans every day, focusing on how you can make those interactions fruitful and positive.
  • One-to-Ones: You’ll then learn how to do weekly one-on-ones, which is the bedrock of your relationship with your staff.
  • The Right Job for the Person: You’ll learn how we’re all motivated differently and understand how you can use this to help people succeed and be happy.
  • Join Us!: You’ll look into hiring in this chapter.
  • Game Over: We’ll learn about people leaving in this chapter.
  • How to Win Friends and Influence People: We’ll close out the second part of the course by considering how you can begin to increase your impact outside of your team. Here, you’ll find a number of ways that you can contribute to your department for the greater good.

Part III: The bigger picture

In the third part of the course, we’ll break down the messier sides of management.

  • Humans Are Hard: We’ll look at why humans are hard.
  • Projects Are Hard: We’ll look at why projects are hard.
  • The Information Stock Exchange: Then, we’ll consider the information that you’ll have to handle, share, and store.
  • Letting Go of Control: Next, we’ll dive deeper into the often-paradoxical psychology of being an effective manager.
  • Good Housekeeping: This lesson will turn our focus to your environment. You’ll learn ways to make your department’s communication more effective.
  • Dual Ladders: Then, we’ll consider how to create career progression tracks for your staff.
  • The Modern Workplace: Here, we’ll address inclusivity, diversity, and culture and what you can do to make your company a better place for everyone.
  • Startups: We’ll explore whether you might want to try and accelerate your career by joining a small but fast-growing organization.
  • Then, in The Crystal Ball, we’ll run through an exercise that you can use to reflect on where your career is going. You can use this activity with your own staff as well.