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How to Communicate Well

Explore how to communicate clearly and empathetically as a software engineering manager. Understand spoken, written, and nonverbal communication, choose suitable channels, and manage your emotional energy to strengthen team relationships and effectiveness.

Good communication is the connective tissue between everything you do as a manager. It can make all of your activities more effective. From daily interactions with your staff and answering emails and direct messages to performing your one-to-ones, giving performance reviews, and interviewing candidates for a role on your team. If there’s one skill that you can improve that will make all of these activities better, it’s communication.

Most importantly, good communication forms great relationships between you and your staff. These great relationships form strong teams. Being able to communicate clearly, candidly, and empathetically will make you a manager that others want to work for. If you demonstrate strong communication skills, then others will experience it and, more importantly, replicate it. It’s an excellent example of how being a role model works in ...