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Investigate, Review, Reflect, Act

Explore how to investigate your organization's existing metrics, review your own past metrics critically, and research additional software development metrics. Understand how to spot trends in team performance data and reflect on potential metric abuses to effectively drive team improvements.

Investigate your organization's metrics

Find out—if you don’t know already—what metrics are in place for your organization. Ask your manager or your skip-level manager (your boss’s boss) for whatever details can be shared with you. Next, ask somebody in a non-software part of the organization, such as HR, finance, sales, or marketing, what their metrics are. ...