Investigate, Review, Reflect, Act

Use these experiential prompts to prepare for and better enact your performance management.

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Investigate your organization's metrics

Find out—if you don’t know already—what metrics are in place for your organization. Ask your manager or your skip-level manager (your boss’s boss) for whatever details can be shared with you. Next, ask somebody in a non-software part of the organization, such as HR, finance, sales, or marketing, what their metrics are.

Reflect on your past metrics

Spend a few moments in your notes and write down software metrics that you personally have been held to over the years. With the clarity of hindsight, make a note of the pros and cons of each of these metrics. Consider the following questions:

  • Were they all easily measured?

  • Were some too subjective?

  • How could the metric be abused? If your entire salary was dependent on this one metric, how would you make the most money for the least work?

  • If that metric were abused, how badly would the team/project/company be damaged?

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